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Do you offer same day dispatch?
Do you offer same day dispatch?
For same working day dispatch all the item in your order must be in stock and the order placed before:
Monday - Friday:
- Royal Mail: Orders placed before 1pm.
- UPS:Orders placed before 12pm.
- DHL: Orders placed before 12pm.
Please Note:
- We do not dispatch orders on UK bank holidays or weekends, all orders placed on these days will be dispatched the next working day.
- For international UPS orders there may be a delay in disaptch while we contact you for a contact number if you do not provide on during the checkout process.
- There may be other situations where we are unable to dispatch your order on the same day such as a new procuct launch or other unforseen events
What delivery options do you offer?
What delivery options do you offer?
We offer a range of delivery options but the services shown during checkout will depend on your locations and the items in your cart.
Orders within the UK:
- Royal Mail First Class
- DHL - Next Working Day
- UPS Next Working Day
- UPS Express (12pm)
International Order (outside the UK):
- Royal Mail International Post
- Royal Mail International Tracked Post
- UPS Woldwide
Please Note: Orders containing Lithium batteries are only able to be sent to mainland UK addresses via UPS.
How long will it take to receive my order?
How long will it take to receive my order?
Orders within the UK:
- Royal Mail First Class: 1-3 working days
- DHL - Next Working Day: Next business day
- UPS Standard: Next business day
- UPS Express (12pm): Next business day before 12pm
International Order (outside the UK):
- Royal Mail International Post: 5-7 working days to EU, 7-14 working days to the rest of the world
- Royal Mail International Tracked Post: 5-7 working days to EU, 7-14 working days to the rest of the world
- UPS Woldwide: 3-5 working days
Please Note: All delivery timescales are estimates and will depend on local postal services.
What countries do you ship to?
What countries do you ship to?
We currently ship to the most countries around the world. We're based in the UK but service most of Europe, North America, and a range of other countries. You can check if we're able to ship to your country by using the country address drop-own box during the checkout process.